The announcement was made via its Facebook and Twitter page at around 5:45 PM today:
— Celcom #NextNormalReady #ReadyWithCelcom (@Celcom) May 7, 2020 Not surprisingly, TuneTalk and Yoodo which utilize Celcom’s infrastructure for their service are also affected as noted on their Twitter:
— Yoodo (@yoodoMY) May 7, 2020
— Tune Talk (@TuneTalk) May 7, 2020 While the announcement was made today, a search through Twitter showed that Celcom has already faced disruption for its network in Peninsular Malaysia as early yesterday’s afternoon. However, a reply by the telco to its customer on Twitter at 7:19 PM yesterday stated that this issue has been resolved.
— Celcom #NextNormalReady #ReadyWithCelcom (@Celcom) May 6, 2020
— Celcom #NextNormalReady #ReadyWithCelcom (@Celcom) May 6, 2020
— Celcom #NextNormalReady #ReadyWithCelcom (@Celcom) May 6, 2020 With that, we not sure whether the issue that Celcom faced today is related to what the telco has experienced yesterday. Without in-depth details from the telco, it is hard to know what really happened. We have since reached out to Celcom for more information, in which we’ll keep you posted once we hear more from the telco.