Epic Games Store Further Streamlines Refund Process To Within A Fortnight And Under Two Hours Played

In other words, games bought within 14 days and played less than two hours will be eligible for refunds. Epic Games is still working on an automated process, but for now customers will still have to go through player support.

— Sergiy Galyonkin (@galyonkin) January 11, 2019 This step takes one negative point away from the Epic Games Store, at least when compared to Valve’s (currently) dominant platform. It now holds the revenue share advantage, and well as games like The Division 2, which its developer and publisher Ubisoft has decided to sell on its virtual shelves. Instead of Steam’s. That said, the Epic Games Store is still not allowing user reviews, which is contentious at best. Discord has also announced a better revenue share ratio, but it remains to be seen if it’s significant enough a cut for developers to choose it over the Epic Games Store. (Source: Eurogamer)